We remove the odor, not mask it
We treat the source of the smell, smoke residue, urine salts, mildew volatiles, cooking oils, so it does not come back the moment an air freshener wears off. Masking is not a fix, and we do not do it.
Our Guarantee
Our 100% guarantee: if it's not gone, we're not done
We do not consider a job finished until the odor is actually gone. Here is exactly what that promise means and how it works.
100%Satisfaction guarantee
1 to 4 hrsTypical treatment time
$1,000,000General liability insured
GreenNon-toxic methods
What It Covers
A promise with teeth
Three commitments, in plain language.
We come back and re-treat, free
If an odor we treated under the agreed scope is not gone, we return and treat it again at no charge. You do not pay twice to get the result you were promised.
We refund the service portion
If the agreed odor is still there after a reasonable re-treatment, we refund the service portion of your payment. The promise has teeth, not just words.
How It Works
Four steps, no surprises
1
We agree the scope in writing
Before we start, we tell you honestly what we can remove and what, if anything, may need replacing. The guarantee covers that agreed scope.
2
We treat at the source
Green, non-toxic methods only. Source removal, enzymatic and oxidizing treatment, thermal fogging, hydroxyl generators, HEPA and carbon scrubbing, sealing. Never ozone machines, never chlorine gas.
3
If it returns, we return
If the odor we treated comes back, so do we. We re-treat it at no cost to you.
4
If it persists, you get money back
If the agreed odor is still present after a fair re-treatment, we refund the service portion. Simple as that.
Why We Can Promise This
Because we fix the cause, not the symptom
✓
Source removal
We destroy odors where they live, so results last instead of fading with a fragrance.
✓
Green and non-toxic
Safe around children, pets, and electronics. No ozone machines, no chlorine gas, no cover-up.
✓
Trained, insured pros
Fully insured with $1,000,000 general liability. Certificate available on request.
Honest Fine Print
What the guarantee does not cover
We would rather be straight with you than over-promise. The guarantee covers the specific odor and scope we agree on. It does not cover new or unrelated odors, and it is not a medical or health claim.
We cannot guarantee a result where recommended material replacements or aftercare were not followed, where an ongoing source is still feeding the smell, such as active water intrusion, mildew, or structural damage, or where another product or process was applied to the area after our treatment and before our re-inspection. In cases of deep saturation, some materials may need to be replaced rather than treated, and we will tell you honestly when that is the case.
Full details are in our terms.
Ready to clear the odor?
Tell us about the job and we'll call you right back with your price. Same or next day across Greater Cleveland.